Frequently Asked Questions

How do I translate a PDF to my language?

Simply upload your PDF, choose the target language from the dropdown, and click "Process." Lóre AI runs advanced OCR, then performs context-aware translation with industry-leading language models. You'll receive an editable Word document in seconds.

What is OCR and why is it important?

OCR (Optical Character Recognition) converts the images of text in your PDF into machine-readable characters. This step is essential before any accurate translation or format conversion can happen.

What makes AI translation better than traditional tools?

AI translation understands context and tone, reducing errors and preserving meaning. By leveraging the latest models, Lóre AI produces natural-sounding translations that keep tables, bullet points and legal terminology intact.

Can Lóre AI keep my PDF layout when converting to DOCX?

Yes. Our smart backend detects tables, images and formatting markers, recreating them in Word so you can edit without re-layout work.

Is there a file-size limit?

Free users can process files up to 5 MB. Basic plans bump the limit to 15 MB, while Pro and Enterprise tiers support PDFs up to 40 MB.

Which languages do you support?

Lóre AI recognises and translates more than 95 languages—from Arabic to Vietnamese. OCR language detection is automatic, so you can even upload multi-lingual documents.

How secure are my documents?

All uploads are encrypted in transit and stored on ISO-27001 compliant servers. Files are automatically deleted after 24 hours or immediately upon request.

How long does processing take?

Most PDFs are converted and translated in under a minute. Large academic papers may take a few minutes depending on queue load.

Does Lóre AI work with scanned PDFs or images?

Yes. Our Mistral-powered OCR engine is purpose-built for image-based PDFs and high-resolution scans, extracting text with >99% accuracy.

What happens to my tables, images and footnotes?

They're preserved. We map each element's coordinates and rebuild them in Word so your translated document matches the original layout.

Which AI models do you use?

We combine Mistral's latest OCR model for extraction with OpenAI's GPT-4 and GPT-3.5 for translation, selecting the best engine based on your tier.